Refund Policy

Effective Date: [15.03.2025]

At CaribbeanSea.Fishing, we strive to provide the best experience for our customers. Our refund policy outlines the conditions under which refunds are granted for fishing charters and hotel bookings made through our platform.

1. Fishing Charters Refund Policy

Cancellations 48+ hours before departure: Eligible for a full refund.
Cancellations within 48 hours of departure: Non-refundable.
No-shows: No refund will be issued.
Weather-related cancellations: If the captain cancels a trip due to unsafe weather conditions, you will be offered the option to reschedule or receive a full refund.

2. Hotel Booking Refund Policy

Cancellations before the hotel’s cancellation deadline: Eligible for a refund as per the hotel’s policy.
Cancellations after the deadline: Refund amount depends on the hotel’s cancellation policy.
Early check-out or no-show: Refund eligibility is subject to the hotel’s terms.
Special discount bookings (e.g., 10% off for hotel + fishing package): Refunds will be adjusted accordingly.

3. Refund Processing

Approved refunds will be processed within 5-10 business days to the original payment method.
Refunds may take additional time depending on your bank or payment provider.
Any service charges or non-refundable fees will be deducted from the refunded amount.

4. Modifications & Rescheduling

Fishing Charters: Can be rescheduled (subject to availability) at no extra charge if requested 48+ hours in advance.
Hotel Bookings: Modifications are subject to the hotel’s policy.

5. Contact Us

For refund requests or inquiries, please contact us:

📧 Email: info@caribbeansea.fishing
📍 Address: [Insert Company Address]
📞 Phone: +52 [Your Number]

We appreciate your understanding and look forward to serving you. 🎣🏨